High Reliability Management is the first book to provide an in-depth and timely look at the people who manage for high reliability--professionals who run critic

Building a High-Reliability Organization: A Toolkit for Success Gary Sculli, RN, MSN, ATP Douglas E. Paull, MD, FACS, FCCP, CHSE Building a High-Reliability Org

Increasingly, scholars view reliability—the ability to plan for and withstand disaster—as a social construction. However, there is a tendency to evoke this

This book details the attributes and practices that help high-reliability organizations (HROs) excel in the service they provide to their customers. Explaining

The safe and continued functioning of critical infrastructures—such as electricity, natural gas, transportation, and water—is a social imperative. Yet the c