Handbook Of Township Management: The Singapore Model

Book excerpt: Handbook of Township Management is a practice guide which highlights the key professional practices of township management in Singapore. It provides a comprehensive coverage of the purpose, set up, objectives, scope of work, processes and toolkits of town councils in Singapore, including case studies and approaches to resolution of complex problems faced by town councils. Based on the collective experiences of the town councils, various best practices are highlighted to facilitate sharing among town councils to provide better services to serve Housing and Development Board (HDB) residents and stakeholders of HDB towns.The book is a 'must read' for all elected Members of Parliament, appointed town councillors and town council management staff so that they can exercise due diligence in discharging their duties in accordance with the Town Councils Act and Town Councils Financial Rules. It can be used as a handbook for practitioners to upgrade their skills in facilities management and enhance their professionalism in the delivery of quality facility management services to satisfy their clients and customers. The book also serves as a useful reference for students pursuing courses in infrastructure and facilities management in the institutions of higher learning.