This book explores the implications of planning, implementing and managing services outsourcing arrangements.

Business services have been one of the fatest growing export areas in emerging economies over the past decade. The spread of information and communication techn

"This book discusses the considerations and implications surrounding the outsourcing and offshoring of professional services, such as software development compu

Global Information Technology Outsourcing In Search of Business Advantage Mary C. Lacity & Leslie P. Willcocks 'Lacity, and Willcocks have shown us again why th

Global Outsourcing Strategies is a state-of-the-art guide to the best lessons to be learned for successfully implementing and outsourcing projects. The 22 chapt