The Power of Difference
Author | : Dana Morris-Jones |
Publisher | : |
Total Pages | : |
Release | : 2016-04-18 |
ISBN-10 | : 0997532807 |
ISBN-13 | : 9780997532807 |
Rating | : 4/5 (07 Downloads) |
Book excerpt: The Power of Difference provides a comprehensive roadmap for anyone who works in an organization and struggles with the frustration of unresolved conflict that is often the source of work disruption and disengagement. The pragmatic five-step model the book is based on draws on more than forty years of knowledge and experience in organization development, social psychology and conflict resolution, and brings together both time-tested and relatively new theoretical bases for processes to resolve differences constructively. Cases and skill-building activities make it an excellent toolkit for those who coach and advise leaders, managers and anyone who wants to turn conflict into collaboration.