For more than three decades, Tom Peters has been obsessed with Excellence (with a capital E). In this beautifully designed eBook, he’s sharing his thoughts, i

Brilliantly simple, actionable guidelines for success that any business leader can immediately implement. “Tom Peters' new book is a bundle of beautiful dynam

"Based on extensive interviews with today's . . . corporate leaders, this look at how the best CEOs do their jobs focuses on the mindsets and actions that foste

A step-by-step guide to designing and implementing an amazing customer service culture In today's competitive business environment, keeping customers happy is t

Horst Schulze knows what it takes to win. In Excellence Wins, the cofounder and former president of the Ritz-Carlton Hotel Company lays out a blueprint for beco