ESSENTIALS OF CAPACITY MANAGEMENT Full of valuable tips, techniques, illustrative real-world examples, exhibits, and best practices, this handy and concise pape

This short textbook consolidates all the key aspects of operations management into a concise and easily accessible reference tool. Comprising the management of

Capacity Management is described in most key ITSM frameworks: ITIL, ISO 20000 Microsoft Operations Framework (MOF) and the Application Service Library (ASL) all

An accessible, practical survey of cost management methods Essentials of Cost Management provides an unbiased survey and explanation of the cost management appr

Does your organization need to improve the way it manages capacity management in SAP? This book dives into an often overlooked area of SAP and provides readers