Exploring three rich cases across three countries, this book shows how government organizations need their clients to contribute time and effort to co-producing

With over three decades of experience in public sector HR, Bob Lavigna gives managers the tools they need to leverage the talents of government's most important

How can governments reduce workforce costs while ensuring civil servants remain engaged and productive? This report addresses this question, using evidence from

This book examines the various ways in which co-production can contribute to the creation, design, and delivery of public services, namely by engaging the exper

This Forum on Tax Administration study provides inspiration and guidance to revenue bodies wishing to explore the potential for improving outcomes, reducing cos