Exploring three rich cases across three countries, this book shows how government organizations need their clients to contribute time and effort to co-producing

With over three decades of experience in public sector HR, Bob Lavigna gives managers the tools they need to leverage the talents of government's most important

This is the first book that summarizes the 20-year history of service innovation research and combines it with the future need to adopt a systems view in the fi

In recent years public management research in a variety of disciplines has paid increasing attention to the role of citizens and the third sector in the provisi

Context in Public Policy and Management will prove insightful to academics, as well as to advanced undergraduate and postgraduate students in government, public