L.E.T. has changed countless corporations and private businesses-including many Fortune 500 companies-with its down-to-earth communication and conflict resoluti

The Agency for Healthcare Research and Quality (AHRQ) commissioned the RTI International–University of North Carolina at Chapel Hill (RTI-UNC) Evidence-based

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This book is a critical assessment of the knowledge base on educational effectiveness, covering a period of five decades of research. It formulates a “lean”