Dilemma Management

Book excerpt: Dilemma Management is a harsh work for the harsh and changing times in the UK. This book has been written to challenge the reader, maybe even to disconcert him or her. Tony Morden makes absolutely no apology for questioning outdated professional wisdoms or established paradigms, arguing that a large upward step change is urgently needed in professional mindset and competence in this country, and especially in a post-Coronavirus era. Tony defines and describes the process of dilemma management and illustrates this process with a variety of case studies from business, politics, healthcare, procurement, security, sport, and more generally from the taxpayer-funded public sector.