Dealing With Difficult People

Download or Read eBook Dealing With Difficult People PDF written by Rick Brinkman and published by McGraw Hill Professional. This book was released on 2006-04-07 with total page 127 pages. Available in PDF, EPUB and Kindle.

Author	: Rick Brinkman
Publisher	: McGraw Hill Professional
Total Pages	: 127
Release	: 2006-04-07
ISBN-10	: 9780071487153
ISBN-13	: 0071487158
Rating	: 4/5 (53 Downloads)

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Book Synopsis Dealing With Difficult People by : Rick Brinkman

Book excerpt: Explains how to: Identify 10 bothersome behaviors and deal successfully with each of them Understand why people become difficult Use sophisticated techniques to neutralize whining, negativity, attacks, tantrums and more Cultivate the nine "take-charge" skills that prevent people from becoming difficult

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