When an entire organization is reaching the highest quality standards, the result is a Six Sigma culture.

In the new millennium the increasing expectation of customers and products complexity has forced companies to find new solutions and better alternatives to impr

This title provides real direction on organizational improvement initiatives. It includes sections on leadership, business infrastructure and new applications t

Praise for Demystifying Technical Training "Demystifying Technical Training is a must-read for CLOs, managers of training, instructors, and instructional design

This important resource translates the popular Six Sigma methodologies, tools, and techniques in a way that is customized specifically for the design, implement