Cost Analysis, Cost Recovery, Marketing and Fee-Based Services
Author | : M Sandra Wood |
Publisher | : Routledge |
Total Pages | : 285 |
Release | : 2013-10-18 |
ISBN-10 | : 9781317951308 |
ISBN-13 | : 1317951301 |
Rating | : 4/5 (08 Downloads) |
Book excerpt: This outstanding volume won the 1986 Ida and George Eliot Prize--awarded by the Medical Library Association for the work judged most effective in furthering medical librarianship. Library professionals review the controversy behind fee-for-service programs and provide a rationale for incorporating them into contemporary library philosophies of service. Some fee-based services are necessary for survival in a society that treats information as a marketable commodity; this comprehensive book gives practical advice on cost analysis, cost recovery and marketing of reference services, and presents information on establishing a fee-based information service, as well as examples of successful information service programs.