Beyond Empowerment

Book excerpt: Empowerment programs swept through corporate America in the last two decades. Unfortunately, bolting empowerment programs onto existing power structures often led to the appearance of empowerment--without the actual power. Going beyond empowerment means that people have all the power they need from the very moment they join a company--regardless of the level of responsibility or complexity. They are immune from threats or coercion. They are free to seek any needed resources and relationships on their own initiative. And they are held fully accountable for results by themselves, their colleagues and the organization's mission.