Communication in Clinical Settings

Book excerpt: This UK text offers clear guidelines on the key skills behind effective health communication and it presents a realistic account of how nurses and related health professionals can enhance their communications in brief, ordinary, and effective ways. Key theories and approaches to health communication are discussed, drawing on relevant material from a variety of health contexts and settings. Real-life interaction and transcription is used to promote data-driven learning. Strategies for brief and effective communication in clinical situations are explored. The book gives suggestions and examples throughout on how to communicate with clients, empowering the student to adopt these approaches within a clinical situation.