"Clients At The Core is an essential blueprint to helping usall take the next steps. The authors, battle scarred by theevolution of professional firm management

Offers an organizational design model for service organizations, covering such topics as funding mechanisms, employee management systems, and customer managemen

A practical guide for providing exceptional client service Most advertising and marketing people would claim great client service is an elusive, ephemeral pursu

This monograph instructs counselors on how to better recognize, understand, and treat clients’ underlying problems. The model presented helps uncover the orig

About interpersonal relations in society.