Building the Successful Veterinary Practice, Leadership Tools
Author | : Thomas E. Catanzaro |
Publisher | : Wiley-Blackwell |
Total Pages | : 180 |
Release | : 1997-02-25 |
ISBN-10 | : 0813828198 |
ISBN-13 | : 9780813828190 |
Rating | : 4/5 (98 Downloads) |
Book excerpt: This is the first volume of a multi-volume set of veterinary practice leadership and management resources. Veterinarians will discover the concepts and tools that can enable them to help the staff in their practices develop into a team, one that eagerly responds to changes in the marketplace and is committed to improvement. Catanzaro has written in pragmatic terms about: the attitudes that promote a sense of teamwork; evaluating and developing your own leadership skills; the structure of a successful group; communication techniques; and Continuous Quality Improvement--all with an eye on the special circumstances and dynamics within veterinary practices. Appendices include a glossary of terms, leadership calibration instruments, summary leadership skill sessions, and suggestions for additional reading. The next volume in the series will address key programs to enhance net income.