Building a New Performance Vision

Book excerpt: Despite their best efforts, many organizations find it difficult to shake the silo mentality that stands in the way of real strides in performance improvement. Building a New Performance Vision addresses this issue head on by arguing that training, human resources, organizational development, quality, information technology, and knowledge management professionals should all be playing on the same HPI team. Each of these functions spends most of its energy promoting individual agendas and not the organization’s business and performance needs. The cure for this unhappy state of affairs is the creation of a single, unified HPI process and function that brings together these disparate groups under the banner of shared business goals. Readers are offered a clear path to accomplish this organizational feat through the use of step-by-step instructions, tools, tips, and job aids.