Whether you are a 5-person team or a 50,000 person company some of the same rules for successful collaboration apply. The more you share what you know the more

The economy is changing. Trust and value have become the new Return on Investment (ROI). Consumers are the new drivers of the market; they are in control of whe

Currently, most organizations today operate in an "I" paradigm. In this arena, we keep score "I'll scratch your back if you scratch mine." We are taught to cont

The holistic approach (People, Process and Technology) is the organizing principle for the book and each rule can be found in the appropriate section. Managers,

This book contains the refereed proceedings of the 12th International Conference on Knowledge Management in Organizations, KMO 2017, held in Beijing, China, in