The world’s bestselling Lean expert shows service-based organizations how to go Lean, gain value, and get results—The Toyota Way. A must-read for service pr

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Drawing on in-depth interviews with some of the best known Lean-practicing CEOs, this groundbreaking book shows how to implement lean in virtually every type of

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Cutting-edge Lean manufacturing strategies Thoroughly updated with the latest trends and new global case studies, How to Implement Lean Manufacturing, Second Ed