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Tough Customer

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Originally published: New York: Simon & Schuster, 2010.
Negotiating with Tough Customers
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Negotiating with Tough Customers

Authors: Steve Reilly
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A guide to holding your ground with hardball negotiators, from a “talented advisor with a rare ability for connecting people with ideas” (Patrick Lencioni,
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Tough Customers

Authors: George A. Harris
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How to Deal with Difficult Customers
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How to Deal with Difficult Customers

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25 Sales Strategies and Activities

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