The Small Talk Handbook

Book excerpt: Small talk with anyone! There's a difference between communicating effectively and making small talk. Even if you have no fear of public speaking, you might still stumble over simple conversation when chatting with your superior, unexpectedly running into a friend, or breaking the ice with someone you just met. The Small Talk Handbook lays down the basics to engaging chitchat and teaches you how to enliven your personal and professional communication - no matter where you are. It offers the necessary tools to focus on verbal strengths, minimize weaknesses, and leave the best impression. So whether you're hosting a client dinner, attending a friend's cocktail party, or participating in a fundraising event for your children's school, you will always know just what to say with The Small Talk Handbook.