'Knowledge and Innovation in the New Service Economy is an interesting book that provides a good overview of recent trends in the service sector. . . . This boo

Exploring the dimensions, available empirical evidence and associated policy implications, this book investigates the challenges facing the global economy, incl

Society, globally, has entered into what might be called the “service economy.” Services now constitute the largest share of GDP in most countries and provi

Die Fähigkeit, hochwertige Dienstleistungen zu entwickeln und anzubieten, ist zu einem wesentlichen Faktor für die Unternehmensstrategie und den Unternehmense