An ultimate guide to real-world manners by a respected etiquette coach incorporates guidelines that address the unique needs of today's world, including privacy

America's #1 bible of business manners is rewritten for the '90s and includes such issues as sexual harrassment, non-discriminatory managing, substance abuse, d

There is no better time than now for a definitive guide to contemporary civilized living. As traditional codes of behavior have given way to an increasingly inf