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Language: en
Pages: 311
Pages: 311
Type: BOOK - Published: 2015-04-20 - Publisher: John Wiley & Sons
Bring Disney-level customer experience to your organization with insider guidance The Experience is a unique guide to mastering the art of customer service and
Language: en
Pages: 437
Pages: 437
Type: BOOK - Published: 2019-12-10 - Publisher: Harvard Business Press
Time is limited. Attention is scarce. Are you engaging your customers? Apple Stores, Disney, LEGO, Starbucks. Do these names conjure up images of mere goods and
Language: en
Pages: 263
Pages: 263
Type: BOOK - Published: 2015-10-13 - Publisher: John Wiley & Sons
Welcome to a new era of business in which your brand is defined by those who experience it. Do you know how your customers experience your brand today? Do you k
Language: en
Pages: 276
Pages: 276
Type: BOOK - Published: 1999 - Publisher: Harvard Business Press
This text seeks to raise the curtain on competitive pricing strategies and asserts that businesses often miss their best opportunity for providing consumers wit
Language: en
Pages: 62
Pages: 62
Type: BOOK - Published: 1862 - Publisher:
The Experience of a Slave in South Carolina by John Andrew Jackson, first published in 1862, is a rare manuscript, the original residing in one of the great lib