The complete hands-on, how-to guide to engineering an outstanding customer experience! Beyond Disney and Harley-Davidson - Practical, start-to-finish techniques

Presents information on the fundamentals of pre-algebra in a concise, easy-to-follow manner and includes practice exercises throughout the book.

Gain some insight into the game of life... Game Theory means rigorous strategic thinking. It is based on the idea that everyone acts competitively and in his ow

Algebra word problems-- three words that many students dread. Take the fear out of word problems, as you learn to unravel each type of problems and get tips for

Let's face it- most students don't take calculus because they find it intellectually stimulating. It's not . . . at least for those who come up on the wrong sid