A MOST ANTICIPATED BOOK OF THE YEAR • An emotionally rich collection of short stories, painting a fascinating portrait of contemporary India and its diaspora

Everyone knows that the best way to create customer loyalty is with service so good, so over the top, that it surprises and delights. But what if everyone is wr

The annual—and essential—collection of the newest voices in short fiction, selected this year by Nana Kwame Adjei-Brenyah, Kali Fajardo-Anstine, and Beth Pi

This book constitutes late breaking papers from the 22nd International Conference on Human-Computer Interaction, HCII 2020, which was held in July 2020. The con

Ever notice how companies with the best service also have the happiest employees? That’s no accident. Do you want to build a strong, successful organization?