This book looks at accountability, privatisation of government functions, the complaint handling process, systematic investigations, compliance issues and manag

This book uses comparative law and comparative international law approaches to explore the role of human rights ombuds, classic-based ombuds and other types of

This book uses comparative law and comparative international law approaches to explore the role of human rights ombuds, classic-based ombuds and other types of

Commissioned by the International Ombudsman Institute (IOI), the Ludwig Boltzmann Institute of Human Rights (BIM) in Vienna conducted a comparative analytical s

"The International Ombudsman Yearbook" is the only publication devoted to ombudsman issues. The public sector ombudsman is now found at all levels of government