Teaches large businesses to use word-of-mouth and reputation-building to gain a loyal customer base in the way small businesses do.

A new way forward for sustainable quality of life in cities of all sizes Strong Towns: A Bottom-Up Revolution to Build American Prosperity is a book of forward-

NATIONAL BESTSELLER • "James and Deborah Fallows have always moved to where history is being made.... They have an excellent sense of where world-shaping even