Written by one of the foremost authorities on the subject, the Second Edition is completely revised to reflect the latest changes to the ASQ Body of Knowledge f

Completely revised and updated, A First Course in Quality Engineering: Integrating Statistical and Management Methods of Quality, Second Edition contains virtua

The one resource needed to create reliable software This text offers a comprehensive and integrated approach to software quality engineering. By following the a

This handbook contains information and guidance that supports all of the topics of the 2016 version of the CSQE Body of Knowledge (BoK) upon which ASQ's Certifi

This book presents an organized approach to quality management, control, and improvement. Because quality problems usually are the outcome of uncontrolled or ex