From the Foreword: "[This book] provides a comprehensive overview of the fundamental concepts in healthcare process management as well as some advanced topics i

What are the possibilities for process mining in hospitals? In this book the authors provide an answer to this question by presenting a healthcare reference mod

From the Foreword: "[This book] provides a comprehensive overview of the fundamental concepts in healthcare process management as well as some advanced topics i

Business Process Modeling, Simulation and Design covers the design of business processes from a broad quantitative modeling perspective. The text presents a mul

Process management affects the functioning of every organization and consequently affects each of us. This book focuses on the multi-disciplinary nature of proc