When the pharmaceuticals giant Merck reports promising results for a potential "blockbuster" drug, the story makes the evening news. Now, at a time when new pro

The business environment of the 1990s demands significant changes in the way we do business. Simply formulating strategy is no longer sufficient; we must also d

DRIVE SUSTAINABILITY AND GROWTH WITH A PROCESS FOCUSED ENTERPRISE You can execute a world-class business improvement plan, but if its effects don't reach the cu

Science and technology have become increasingly intertwined in the twentieth century. However, little attention has been paid to the forces that have brought ab

This book will take the reader through a systematic examination of the factors involved in process innovation. It starts with the considerations to be initiated