This book has been written by studying the knowledge management implementation at POWERGRID India, one of the largest power distribution companies in the world.

The public sector provides services to the public and does not expect to acquire financial gain; hence, the practices from the private sector could not be used

Knowledge Management has evolved into one of the most important streams of management research, affecting organizations of all types at many different levels. T

Hauke Heier examines how technology-facilitated knowledge management initiatives can establish supportive knowledge-intensive cultures.

The book discusses the opportunities and challenges of managing knowledge in the new reality of Industry 4.0. Addressing paradigmatic changes in value creation