"Technical communication is the process of making and sharing ideas and information in the workplace as well as the set of applications such as letters, emails,

This book is available online for free in a format designed exclusively for online delivery: http://distanceed.hss.kennesaw.edu/technicalcommunication/. If you

The field of technical communication is rapidly expanding in both the academic world and the private sector, yet a problematic divide remains between theory and

Comprehensive and truly accessible, Technical Communication guides students through planning, drafting, and designing the documents that will matter in their pr

This practical text offers a research-based account of the technical communication profession and its practice, outlining emergent touchpoints of this fast-chan