The Station Agent and the American Railroad Experience

Book excerpt: Before the widespread popularity of automobiles, buses, and trucks, freight and passenger trains bound the nation together. The Station Agent and the American Railroad Experience explores the role of local frontline workers that kept the country's vast rail network running. Virtually every community with a railroad connection had a depot and an agent. These men and occasionally women became the official representatives of their companies and were highly respected. They met the public when they sold tickets, planned travel itineraries, and reported freight and express shipments. Additionally, their first-hand knowledge of Morse code made them the most informed in town. But as times changed, so did the role of, and the need for, the station agent. Beautifully illustrated with dozens of vintage photographs, The Station Agent and the American Railroad Experience, brings back to life the day-to-day experience of the station agent and captures the evolution of railroad operations as technology advanced.