Expertly navigate any workplace conversation and come out on top When confronted with difficult situations in the workplace, many people are at a loss for words

What to say to get what you want in life's toughest situations Communicating bad news Dealing with problem people Mending damaged relationships Negotiating your

Explains what to say and how to say it in complex, difficult, and painful situations, presenting a series of scripts that cover topics ranging from divorce or a

Life Scripts: A Transactional Analysis of Unconscious Relational Patterns is an exciting collection of contemporary writings on Life Script theory and psychothe

This volume covers dealing with subordinates, peers, and superiors, including how to ask for a budget increase, turn down a raise request, deal with brown nosin