Effective communication is an important element of success for every organization, leader, manager, supervisor, and employee. Good communication skills are a pr

The routine jobs of yesterday are being replaced by technology and/or shipped off-shore. In their place, job categories that require knowledge management, abstr

Focusing upon training and development, this text presents a methodology for analysing the key skills training needs of an organisation. The focus of the manual

First published in 2000. Resources and training material about children who are deafblind are all too rare. The principles of contact, communication and learnin