Many of the chapters in this book deals with the principles of management to be applied by the hospital managers and administrators to guide them and make them

This book provides a broad overview of what is needed to run hospitals and other health care facilities effectively and efficiently. All of the skills and tools

"In Hospital Operations, two leading Operations Management experts and five practicing clinicians demonstrate how to apply new OM advances and metrics to substa

Hospital managers require problem solving skills besides developing a conceptual understanding of hospital management challenges, in order to be effective and e

This book examines the nature of service design and service thinking in healthcare and hospital management. By adopting both a service-based provider perspectiv