Much of the hoopla surrounding quality circles, teams, and high-performance work systems has been based on anecdotes and very thin evidence. It has not been est

Examines a wide range of practical methods for increasing employeeinvolvement and brings together the best of each approach into acomprehensive model for implem

This book asks the crucial question: When does high performance supervision become abusive supervision? As more organizations push to adopt high performance wor

Discusses trends toward "lean production" and some obstacles to its acceptance.