Governance of the Extended Enterprise

Book excerpt: Discover how to implement an effective IT governance structure forthe long-term success of an extended enterprise IT is no longer an enabler of corporate strategy, it is now the keyelement of corporate strategy. Governance of the ExtendedEnterprise explores how some of the world's most successfulenterprises have integrated information technology with businessstrategies, culture, and ethics to optimize information value,attain business objectives, and capitalize on technologies inhighly competitive environments. Providing a process for change and a governance model, Governanceof the Extended Enterprise encompasses the latest emergingpractices from major information and knowledge businesses,providing a major new knowledge resource for enterprises. It alsoopens up new avenues of practice in strategy setting, enterprisemanagement, control assessment, and risk management. From sales-force automation to workgroup collaboration, formsprocessing to knowledge management systems, customer service totechnical support, Governance of the Extended Enterprise will helpreaders improve IT governance in all facets of their organization.