"Your toolkit for prevention, redemption, and occasionally retribution." -Ralph Nader Whenever you purchase goods or services in a personal, household, or famil

"Your toolkit for prevention, redemption, and occasionally retribution." -Ralph Nader Whenever you purchase goods or services in a personal, household, or famil

A solid reference for both the everyday and the unexpected legal issues, written by practicing attorneys Law 101 is an essential reference that explains: How la

Teaches self-help remedies that ordinary Americans can use to protect their consumer rights. This work explains the legalese that forms the basis for many commo

Introduction -- Abiding issues -- Argumentation of the courts and contemporary legal scholarship -- Making behavioralism work -- Fashioning consumer cognitive c