This book contains the best papers of the Sixth International Conference on Enterprise Information Systems (ICEIS 2004), held in Porto (Portugal) and organized

Continuous improvements in digitized practices have created opportunities for businesses to develop more streamlined processes. This not only leads to higher su

The purpose of the 5th International Conference on Enterprise Information Systems (ICEIS'2003) was to bring together researchers, engineers and practitioners in

This book analyzes various aspects of enterprise information systems (EIS), including enterprise resource planning, customer relationship management, supply cha

"The Baltzan and Phillips approach in Business Driven Information Systems discusses various business initiatives first and how technology supports those initiat