The Service Desk Handbook – A guide to service desk implementation, management and support
Download or Read eBook The Service Desk Handbook – A guide to service desk implementation, management and support PDF written by Sanjay Nair and published by IT Governance Ltd. This book was released on 2020-09-15 with total page 102 pages. Available in PDF, EPUB and Kindle.
| Author | : Sanjay Nair |
| Publisher | : IT Governance Ltd |
| Total Pages | : 102 |
| Release | : 2020-09-15 |
| ISBN-10 | : 9781787782372 |
| ISBN-13 | : 1787782379 |
| Rating | : 4/5 (72 Downloads) |
Book Synopsis The Service Desk Handbook – A guide to service desk implementation, management and support by : Sanjay Nair
Book excerpt: The Service Desk Handbook - A guide to service desk implementation, management and support provides operational guidance for implementing, managing and supporting service desks in the enterprise. It will help service desk teams in adopting ITIL® to accomplish their tasks while making the necessary adaptations as per their organisation’s needs.
