The public services are now at the centre of political debate in Britain: the National Health Service, education, housing, transport, social services, planning

This book challenges existing stereotypes about the 'consumer as chooser'. It shows how we must develop a more sophisticated understanding of consumers, examini

The consumer in public services critiques established assumptions surrounding citizenship and consumption. Drawing on empirical research, it challenges existing

This book reviews the prevalence and variants of consumer subsidies found in the developing world and the effectiveness of these subsidies for the poor. It plac