This Concise Introduction describes current approaches to measuring and managing performance in organisations and offers insights into how they may need to evol

There’s a bewildering array of management tools out there. And they all promise to help you excel at the toughest parts of your job: defining your organizatio

Globalization, technology and an increasingly competitive business environment have encouraged huge changes in what is known as supply chain management, the art

Forced ranking assesses employee performance relative to peers rather than against predetermined goals. It's a performance management tool that—when used righ

This book gives students a thorough overview of the environmental issues that impact the supply chain and details strategic methods of addressing the political,