Completely revised and expanded, the ultimate guide to starting—and keeping—an active and effective volunteer program Drawing on the experience and expertis

Advice on the unique challenges of managing a volunteer workforce Volunteers provide vital services to millions of people each year. However, because of their w

A manual of the volunteer management process.

We are in the middle of a museum paradigm shift and a new type of museum volunteer is emerging from the community. Non-profit volunteers are looking for unique