This Management Guide provides readers with two benefits. First, it is a quick-reference guide to IT governance for those who are not acquainted with this field

Create strong IT governance processes In the current business climate where a tremendous amount of importance is being given to governance, risk, and compliance

This title is the sister book to the global best-seller Metrics for IT Service Management. Taking the basics steps described there, this new title describes the

This pocket guide is the first result of a project that was started by the Netherlands chapters of ISACA (Information Systems Audit and Control Association), IT