A complete set of best practices, tools, and techniques for turning conversations into a rich source of business information Many organizations are now recogniz

Knowledge Networking explains the strategic, organizational and human impact of technologies that support knowledge: the internet, groupware, collaborative tech

Provides comprehensive, in-depth coverage of all issues related to knowledge management, including conceptual, methodological, technical, and managerial issues.

This book introduces readers to a wide range of knowledge management (KM) tools, techniques and terminology for enhancing innovation, communication and dedicati

This manual will enable the user to identify the changes that need to be made in order to leverage the company's intellectual capital and to bring about the pro