This research monograph brings AI to the field of Customer Relationship Management (CRM) to make a customer experience with a product or service smart and enjoy

The second volume of this research monograph describes a number of applications of Artificial Intelligence in the field of Customer Relationship Management with

A timely investigation of the potential economic effects, both realized and unrealized, of artificial intelligence within the United States healthcare system. I

Integration of artificial intelligence (AI) into customer relationship management (CRM) automates the sales, marketing, and services in organizations. An AI-pow

The contemporary world lives on the data produced at an unprecedented speed through social networks and the internet of things (IoT). Data has been called the n