Written to address the growing demand for Lean Six Sigma expertise, this text provides a step-by-step Define-Measure-Analyze-Improve-Control (DMAIC) process, th

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This book provides a detailed description of how to apply Lean Six Sigma in the health care industry, with a special emphasis on process improvement and operati

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Basics of Health Care Performance Improvement: A Lean Six Sigma Approach prepares future healthcare administrators to meet the challenges of a changing marketpl