The Practical Guide to Case Management in Higher Education offers a comprehensive examination of the growing field of higher education case management. As the f

Prepare for a new career as a case manager—or just upgrade your skills to a whole new level—with the newly updated Case Management: A Practical Guide for Ed

This book illustrates the integration of both Lean and Six Sigma as a process excellence methodology which can be utilized in Higher Education environments for

Case method teaching immerses students in realistic business situations--which include incomplete information, time constraints, and conflicting goals. The clas